In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 2026 - 19:00 PDT
Scheduled - This notice affects only MarketSpark customer locations with DataRemote model 9010 equipment.
Customer locations utilizing all other DataRemote as well as all non-DataRemote equipment are unaffected.

If unsure of your equipment types and your affected Locations, Customers can check their equipment types within Command Center by visiting:

https://app.marketspark.com/locations

or by downloading, from Command Center, their Overview > Organization > Data > Organization Data and checking the EquipmentType column.

For affected locations, beginning Monday, March 16th at 9:00pm Central time maintenance that updates the firmware of the affected routers will be performed. This maintenance will cause each router to reboot during the update process. During the update and firmware application process, the router will be briefly offline, not offline for the duration of the maintenance window. Equipment will return to normal function following the firmware updates.

Mar 16, 2026 19:00-22:00 PDT

About This Site

Welcome to MarketSpark's home for systems status. To receive automated notifications of maintenance and status incidents, please subscribe!

Command Center Operational
90 days ago
100.0 % uptime
Today
Calling Services Operational
90 days ago
100.0 % uptime
Today
Router Services Operational
90 days ago
100.0 % uptime
Today
Gateway Services Under Maintenance
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

DataRemote Model 9090 Maintenance Mar 17, 2026 19:00-22:00 PDT

This notice affects only MarketSpark customer locations with DataRemote model 9090 equipment.
Customer locations utilizing all other DataRemote as well as all non-DataRemote equipment are unaffected.

If unsure of your equipment types and your affected Locations, Customers can check their equipment types within Command Center by visiting:

https://app.marketspark.com/locations

or by downloading, from Command Center, their Overview > Organization > Data > Organization Data and checking the EquipmentType column.

For affected locations, beginning Tuesday, March 17th at 9:00pm Central time maintenance that updates the firmware of the affected routers will be performed. This maintenance will cause each router to reboot during the update process. During the update and firmware application process, the router will be briefly offline, not offline for the duration of the maintenance window. Equipment will return to normal function following the firmware updates.

Posted on Mar 06, 2026 - 11:51 PST

DataRemote Model 9080 Maintenance Mar 18, 2026 19:00-22:00 PDT

This notice affects only MarketSpark customer locations with DataRemote model 9080 equipment.
Customer locations utilizing all other DataRemote as well as all non-DataRemote equipment are unaffected.

If unsure of your equipment types and your affected Locations, Customers can check their equipment types within Command Center by visiting:

https://app.marketspark.com/locations

or by downloading, from Command Center, their Overview > Organization > Data > Organization Data and checking the EquipmentType column.

For affected locations, beginning Wednesday, March 18th at 9:00pm Central time maintenance that updates the firmware of the affected routers will be performed. This maintenance will cause each router to reboot during the update process. During the update and firmware application process, the router will be briefly offline, not offline for the duration of the maintenance window. Equipment will return to normal function following the firmware updates.

Posted on Mar 06, 2026 - 11:52 PST
Mar 16, 2026

Unresolved incident: DataRemote Model 9010 Maintenance.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026
Resolved - The incident is resolved. Locations that are in a Trouble state will recover as calls are made.
Mar 4, 10:45 PST
Monitoring - The upstream provider has restored service at their impacted data center and is monitoring activity.
Mar 4, 07:51 PST
Investigating - One of MarketSpark's upstream providers has announced a service impacting event with one of their data centers. This event is affecting location status reporting in Command Center for MarketSpark customer locations that route through that data center. The information we have on hand suggests that calling services are not impacted, only location status reporting.
Mar 4, 07:29 PST
Mar 3, 2026

No incidents reported.

Mar 2, 2026

No incidents reported.