All Systems Operational

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Command Center ? Operational
90 days ago
100.0 % uptime
Today
Calling Services ? Operational
90 days ago
99.75 % uptime
Today
Router Services ? Operational
90 days ago
100.0 % uptime
Today
Gateway Services ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Oct 31, 2025

No incidents reported today.

Oct 30, 2025

No incidents reported.

Oct 29, 2025
Completed - The scheduled maintenance has been completed.
Oct 29, 20:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 19:00 PDT
Scheduled - This notice affects MarketSpark customer locations using MarketSpark calling services.

Customer locations utilizing other services, such as Managed Serial Access, are unaffected.

Beginning Wednesday, October 29th, from 7:00pm Pacific time and ending Wednesday, October 29th at 8:00pm Pacific time, MarketSpark's upstream carrier partners will perform maintenance on their call processing servers. While this maintenance is in progress, no in-progress calls are expected to be affected. Newly established calls, inbound or outbound, may be slower to setup but should still function normally.

No down time is expected during this maintenance.

Oct 24, 06:29 PDT
Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025
Completed - The scheduled maintenance has been completed.
Oct 23, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 19:00 PDT
Scheduled - This notice affects only MarketSpark customer locations with DataRemote equipment.

Customer locations utilizing all other non-DataRemote equipment are unaffected.

If unsure of your equipment types and your affected Locations, Customers can check their equipment types within Command Center by visiting:

https://app.marketspark.com/locations

or by downloading, from Command Center, their Overview > Organization > Data > Organization Data and checking the EquipmentType column.

For affected locations, beginning Wednesday, October 22nd at 7:00pm Pacific time and ending Thursday, October 23rd at 3:00am Pacific time, DataRemote will perform maintenance on some of their backend call processing services.

While this maintenance is in progress, no downtime is expected

Oct 20, 14:21 PDT
Oct 22, 2025
Oct 21, 2025

No incidents reported.

Oct 20, 2025

No incidents reported.

Oct 19, 2025

No incidents reported.

Oct 18, 2025
Completed - The scheduled maintenance has been completed.
Oct 18, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 20:00 PDT
Scheduled - This notice affects only MarketSpark customer locations with DataRemote equipment.

Customer locations utilizing all other non-DataRemote equipment are unaffected.

If unsure of your equipment types and your affected Locations, Customers can check their equipment types within Command Center by visiting:

https://app.marketspark.com/locations

or by downloading, from Command Center, their Overview > Organization > Data > Organization Data and checking the EquipmentType column for DataRemote or DR-xxxx equipment.

For affected locations, beginning Friday, October 17th at 8pm Pacific time and ending Saturday, October 18th at 2:00am Pacific time, DataRemote will perform emergency maintenance on some of their backend call processing services.

While this maintenance is in progress, no downtime is expected

Oct 17, 10:41 PDT
Oct 17, 2025