All Systems Operational

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Uptime over the past 90 days. View historical uptime.
Command Center Operational
90 days ago
100.0 % uptime
Today
Calling Services Operational
90 days ago
100.0 % uptime
Today
Router Services Operational
90 days ago
100.0 % uptime
Today
Gateway Services Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 2, 2026

No incidents reported today.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

Feb 25, 2026
Command Center Platform Maintenance
Completed - The scheduled maintenance has been completed.
Feb 25, 20:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 16:00 PST
Update - The maintenance has been extended from 2 hours to 4 hours. This means beginning at 6pm Central and ending at 10pm Central.
Feb 23, 08:14 PST
Scheduled - (This maintenance was originally scheduled for Thursday, February 19th from 6pm-8pm central time and has now been rescheduled for Wednesday, February 25th from 6pm-8pm central time.)

On Wednesday, February 25 from 6pm-8pm central time, MarketSpark's engineering team will perform maintenance on our Command Center software platform. During this maintenance, no impact is expected to customers' calling services, customers' routers, or customers' gateways.

During the maintenance:

Customers may experience a brief inability to access Command Center due to propagation of DNS changes.

Location event notifications and visibility of equipment and service status from within Command Center may be delayed.

Customers who have already-logged-in sessions with Command Center may need to log-in again.

API customers are also affected by this notice. Webhook Events API users will see events from an updated, new IP address following this maintenance.

At the conclusion of the maintenance, Command Center is expected to operate normally.
Feb 11, 10:24 PST
Feb 24, 2026

No incidents reported.

Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026
Calling Services Maintenance
Completed - The scheduled maintenance has been completed.
Feb 19, 02:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 21:00 PST
Update - We will be undergoing scheduled maintenance during this time.
Feb 12, 08:08 PST
Update - The maintenance has been delayed one day.
Feb 12, 08:08 PST
Scheduled - On Wednesday, February 18th, at 11pm Central, one of MarketSpark's carrier partners will perform additional failover testing on their calling services. The maintenance and testing window is expected to last 5 hours, into the morning hours of Wednesday, February 18th. During this event, interfaces will be deliberately disabled in order to verify continued, proper failover operations of call handling platforms. This action will pull one of the data centers out of rotation by deliberately disabling its network interfaces. It is not expected that customers' inbound or outbound calling will be negatively impacted during the maintenance and testing event. At the conclusion of the test, the disabled data center will be re-enabled, returning it to the rotation.
Feb 2, 05:53 PST
Feb 18, 2026
Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

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