DataRemote Model 9010 Maintenance

Scheduled Maintenance Report for MarketSpark

Completed

The scheduled maintenance has been completed.
Posted Mar 16, 2026 - 22:00 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 16, 2026 - 19:00 PDT

Scheduled

This notice affects only MarketSpark customer locations with DataRemote model 9010 equipment.
Customer locations utilizing all other DataRemote as well as all non-DataRemote equipment are unaffected.

If unsure of your equipment types and your affected Locations, Customers can check their equipment types within Command Center by visiting:

https://app.marketspark.com/locations

or by downloading, from Command Center, their Overview > Organization > Data > Organization Data and checking the EquipmentType column.

For affected locations, beginning Monday, March 16th at 9:00pm Central time maintenance that updates the firmware of the affected routers will be performed. This maintenance will cause each router to reboot during the update process. During the update and firmware application process, the router will be briefly offline, not offline for the duration of the maintenance window. Equipment will return to normal function following the firmware updates.
Posted Mar 06, 2026 - 11:50 PST
This scheduled maintenance affected: Gateway Services.