This notice affects only MarketSpark customer locations with DataRemote model 9090 equipment. Customer locations utilizing all other DataRemote as well as all non-DataRemote equipment are unaffected.
If unsure of your equipment types and your affected Locations, Customers can check their equipment types within Command Center by visiting:
or by downloading, from Command Center, their Overview > Organization > Data > Organization Data and checking the EquipmentType column.
For affected locations, beginning Tuesday, March 17th at 9:00pm Central time maintenance that updates the firmware of the affected routers will be performed. This maintenance will cause each router to reboot during the update process. During the update and firmware application process, the router will be briefly offline, not offline for the duration of the maintenance window. Equipment will return to normal function following the firmware updates.
Posted Mar 06, 2026 - 11:51 PST
This scheduled maintenance affects: Gateway Services.