This notice affects MarketSpark customer locations with DataRemote equipment. Customer locations utilizing all other non-DataRemote equipment are unaffected.
If unsure of your equipment types and your affected Locations, Customers can check their equipment types within Command Center by visiting:
or by downloading, from Command Center, their Overview > Organization > Data > Organization Data and checking the EquipmentType column.
Due to the high number of maintenance periods associated with this action, and with a desire to reduce email notifications, this notice services as a single notice for all maintenance periods.
Beginning at 10pm Central time and ending the following morning at 1am, for each night of November 9th, 10th, 11th, 12th, 16th, 17th, and 18th, maintenance that updates the firmware of DataRemote equipment will be performed. This maintenance will cause each router to reboot during the update process. During the reboot and firmware application process, the router will briefly be offline, not offline for the duration of the maintenance window. Equipment will return to normal function following the firmware update.
Location status within Command Center is not expected to be affected during the maintenance.
Posted Nov 05, 2026 - 07:40 PST
This scheduled maintenance affects: Router Services.